Tiny Scholars Child Care Frequently Asked Questions

Do The Children Receive Meals?

Tiny Scholars Childcare and Preschool provide children with breakfast, morning tea, lunch and afternoon tea. Please refer to our Nutrition Menu for more information on the types of food provided. If a parent requires that a specific type of food be eaten by their child(ren) we can also accommodate this request.

What Age Groups Does The Centre Cater For?

We provide educational & high quality care for ages 18 months to 6 years. We are however liaising with the NSW Early Childhood and Care Directorate to allow for younger children. If you child can sleep on a foam mattress on a floor and does not need a cot to sleep on, legally we are entitled to provide care for them. However we do not have cot facilities.

What Do I Need To Bring?

A piece of fruit everyday as we try and teach the children the concept of sharing.

Children also required to bring on their first day the following:

Labelled bag
Labelled sun hat
Labelled helmet for bike riding
Labelled milk bottle (if required)
Labelled bed sheet
Nappies and wipes (if not toilet trained)
Labelled water bottle

Is It Affordable?

We have a very strong understanding on the costs of childcare and we do our utmost best to ensure that we remain competitively priced whilst never compromising on the professional and high educational care provided to your children.

What Does the Daily Fee Include and Not Include?

The Daily Fee includes the following:

Daily care for your child
Access to the online portal
Regular updates and newsletters
All food and water is covered by the daily fee
Excursions
Incursions
Visits from the Police, Ambulance, Fire Brigade and plenty of other activities such as animal farm, face painting, clown visits.
Christmas Parties (However, we do normally ask parents to bring a dish to promote multiculturalism)

The Daily Fee does not include the following:

Nappies
Wipes
An additional fee is required if your child is picked up later than 6pm
Any professional fees such as practitioners, specialists, psychologist and child therapy

Will Children From Diverse Cultural Backgrounds Fit In?

Tiny Scholars Childcare and Preschool welcomes individuals from all cultural backgrounds, all sexes, regardless of their religious, political, beliefs or needs. The centre promotes a multicultural environment by adopting an anti-bias policy and approach to each individual of the centre. Tiny Scholars Childcare & Preschool carries events such as Multicultural Day whereby each child and parent is encouraged to introduce to the centre a part of their culture through traditional clothing, a dish and any important beliefs so that other children can learn too. We also encourage parents to come and talk to our centre about their tradition and beliefs.

What Activities Will My Child Have Access To?

Our on-going children’s development program offers educational and recreational programs which are designed to optimise the creativity, mental and physical advancement of your child. Self expression is encouraged through a wide variety of indoor and outdoor activities, such as music, arts and crafts. Children’s interests are supported and encouraged through individual and group stimuli from innovative computer learning to cooking experiences which can help in the development of concept skills all in the name of fun!

Do I Have To Pay For Public Holidays?

Yes, this is a requirement for all children who were meant to attend that particular day by the centre as well Centrelink requirements in order to claim benefits. For example if the Queens Birthday falls on a Monday and your child attends on that day, you are still required to pay. This also applies to voluntary vacation holidays and illness. Centrelink will still pay a benefit however during any absences however the out of pocket gap will also remain the same even if your child does not attend specific days that they are enrolled in. The gap is not controlled by Tiny Scholars Childcare & Preschool but is means-tested by Centrelink.

Do I Have To Pay If My Child Doesn't Attend Because He/She Is Sick Or Is Absent For Other Reasons?

How Much Notice Is Required If My Child Is Leaving The Centre?

A minimum of two weeks written notice is required during the months of March to October. However, from November to February, a six week notice period is required as this falls on the super peak period of Childcare. Any notice periods not served will incur full costs regardless of whether the child attends or not.

What Costs Do I Have to Pay If I Am Wanting to Proceed With an Enrolment?

Families who would like to secure a position at Tiny Scholars Childcare & Preschool must pay the following:

2 Weeks Advance Deposit. For example if the daily fee is $78.00 and the family requires care for 2 days, then the family will need to pay $78 x 2 x 2 =$312.00

Please note: This amount will be included in your child’s care for when your child starts. Most likely, in most cases, parents will start their child’s care with a negative balance and usually don’t need to pay anything for the first couple of weeks (subject to the Childcare Rebate the family is entitled to) ; AND

A bond of $200.00. This is an amount that will be held on your child’s account and will be refunded to you upon your child’s exit subject to the appropriate notice periods being served and the exit form filled in.

If I Want to Know the Progress of My Child's Learning and Development, What Can I Do?

Tiny Scholars Childcare & Preschool believes that families must assist communicate our centre’s staff and facilities for the successful development of their child. The NSW Early Childhood Directorate which is the regulator to Childcare Centre’s in NSW put a very important emphasis on Communication With Families. Tiny Scholars Childcare & Preschool assist with the following as a means of communication with families about the progress of their child:

1. DAILY PROGRAM
When your child is enrolled in our centre, each parent will receive a login to the parent section on our website. Through this login parents can see on a daily basis what the children got up to and what developmental area they worked on. The program also shows daily photos of what the children got up to and what they learn.

2. THE TINY SCHOLARS PHOTO TV
We know that parents love to see photos. And we also know that they specifically want to see photos of their children. For that reason, recently, Tiny Scholars Childcare & Preschool has purchased a big HD television which will contains hundreds of photos and will be updated on a monthly basis.

3. THE “WHAT WE DID” BOOK
Childcare centers in NSW must follow the EYLF (The Early Years Learning Framework). We encourage Parents to learn more about this curriculum by either contacting us or through independent research. This is simply a curriculum which is solely based on children’s interests and our centre will then expand on those interests. To assist us it is very important that parents fill in the “what we did book” on a daily basis. We understand parents are usually in a hurry however a small sentence about what the child(ren) did on the previous night is all it takes to make a HUGE difference to your child(rens) development.

4. EMAILING OUR PROFESSIONAL STAFF
Our Friendly and Professional staff are on the go and are all required to respond back to parent requests or suggestions on the same day. This is a very useful to communication for the development of your child.